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Performance Reports

 

 

Public Performance Reports

All councils in Scotland must ensure that members of the public are given an honest and balanced picture of how their local council is performing.

We want to ensure that residents, service users and our partners can access the information that is of interest quickly and easily. For an 'at a glance' picture of how we are doing, have a look at our latest report below. You can also pick up a copy of our latest report at your local library or council office.

For a more detailed view of our performance look at our Statutory performance and our quarterly performance monitoring. More information about our priorities for service delivery over the next three years can be found in our Service Plans.

 

For the period 2007 - 2012 the council also has a Strategic Priorities document. A review of our performance against the strategic priorities between 2007 and 2011 has been undertaken and is available below.

Statutory Performance

The Local Government Act 1992 requires the council to publish performance information for its main services each year. Audit Scotland prescribes a set of statutory performance indicators that we must publish however the council also chooses to report a set of local indicators that we believe further evidence our ability to meet our responsibilities defined within Best Value legislation

If you have any comments or questions about this performance information, please contact Amanda Roe, Performance Management Specialist, Woodhill House, Westburn Road, Aberdeen, AB16 5GB Tel. 01224 664721. Fax 01224 665204.

You can find similar information for other councils in Scotland on the Audit Scotland web site.

Aberdeenshire's Performance

Each council service regularly monitors its performance against a set of key performance measures. Performance is reported quarterly to committees. The most recent performance report for each service is available below.

Chief Executive's Service

Corporate Services

Education, Learning & Leisure Service

Housing & Social Work Service

Infrastructure Services

Audit of Best Value & Community Planning 2008

The audit of best value and community planning provides an overall picture of the council's performance and gives the public an independent view on whether Aberdeenshire Council is achieving continuous improvement.

The report on the audit by Audit Scotland together with the Accounts Commission’s findings was published on 20 June 2008. It confirms the council’s progress and sets out an improvement agenda for the council.

The council considered the audit report at its meeting on 26 June 2008. It accepted the report’s conclusions and agreed an improvement plan.

The council’s submission for the audit, the audit report and the council's improvement plan are below:

IDEA Peer Review 2005

Below, you will find a report of a "Peer Review" carried out in June 2005 by a group of councillors and senior managers from other local authorities. The group spent a week in Aberdeenshire carrying out visits, meetings, interviews and reading our plans and other documents.The Council used their findings both as recognition of the high quality of many of the services it provides and to add to its understanding of where and how it needed to improve at the time.

Scottish Public Services Ombudsman (SPSO) investigations/reports

Investigation reports and Decision letters by the Scottish Public Services Ombudsmen that relate to Aberdeenshire Council can be viewed on the SPSO web site. Select 'Our Findings' from the menu and search Investigation reports or Decision letters for "Aberdeenshire Council".