A to Z Index:


Children and Families Teams

Who We Are

Children and Families Teams deal with the issues and problems experienced by vulnerable children and families in our communities.

There are diverse reasons why Social Work become involved with a family.  It is usually because the needs of children are going unmet in their home and community.

What We Do

We work with children and their carers in a variety of ways:

  • Meeting them individually or in groups to address difficulties they are experiencing
  • Working with parents or carers to improve their abilities to look after their children
  • Working with children where parental substance misuse exists or where children are at risk of harm

We work with children, parents and other services to make sure need assessments give people the help they require, when they need it.

How You Contact Us

Children and Families Teams operate an appointment system.  In emergency situations we will respond as quickly as possible.

You can phone, visit or write to your nearest Children and Families Team if:

  • You urgently need help or any of the services we provide
  • You are concerned or need advice about your own situation
  • You are concerned or need advice about a child in your community
  • You need information on the services for children in your area

After office hours, you can phone our Emergency Out of Hours service on 0845 8400070.

If you or your child have a disability making contacting us difficult, we are happy to visit you at home, or somewhere you feel comfortable, to discuss your concerns.

If you are concerned about your immediate safety or that of a child, please contact the Police in the first instance.