A to Z Index:

Contact by Phone

Emergency Numbers

Available from 5.00pm until 9.00am Monday to Friday and all day at weekends:

  • Emergency Housing Repairs: 08456 08 12 03
  • Environmental Health: 08456 08 12 03
  • Homelessness: 0845 840 0070
  • Social Work: 0845 840 0070

Council Services Numbers

Did you know you can also contact us by text?

  • Benefits Fraud Hotline: 08456 08 01 40
  • Benefits - General Enquiries: 08456 08 01 49
  • Consumer Direct National Helpline: 08454 04 05 06
  • Council Cards - Entitlement Card & Concessionary Travel Cards: 08456 08 12 00
  • Gritting & Snow Clearing: 08456 08 12 05
  • Housing Repairs: 08456 08 12 03
  • Job Applications: 08456 08 01 41
  • Road Defect Reporting: 08456 08 12 05
  • Street Light Fault Reporting: 08456 08 12 05
  • Wasteline: 0845 600 3 900

General Enquiries - for all other services not included above, please contact: 08456 08 12 07 (calls charged at local rate)

Office Hours Numbers

Area Managers Offices

  • Banff and Buchan: 01261 813200
  • Buchan: 01779 477363
  • Formartine: 01358 726404
  • Garioch: 01467 620981
  • Marr: 01975 564801
  • Kincardine and Mearns: 01569 762001