Contact by Phone

Emergency Numbers

Available from 5.00pm until 9.00am Monday to Friday and all day at weekends:

• Emergency Housing Repairs: 08456 08 12 03
• Environmental Health: 08456 08 12 03
• Homelessness: 0845 840 0070
• Social Work: 0845 840 0070

Council Services Numbers

Did you know you can also contact us by text?

• Benefits Fraud Hotline: 08456 08 01 40
  
• Benefits - General Enquiries: 08456 08 01 49
  
• Consumer Direct National Helpline: 08454 04 05 06
  
• Council Cards - Entitlement Card & Concessionary Travel Cards: 08456 08 12 00
  
• Gritting & Snow Clearing: 08456 08 12 05
  
• Housing Repairs: 08456 08 12 03
  
• Job Applications: 08456 08 01 41
  
• Road Defect Reporting: 08456 08 12 05
  
• Street Light Fault Reporting: 08456 08 12 05
• Wasteline: 0845 600 3 900

General Enquiries - for all other services not included above, please contact: 08456 08 12 07 (calls charged at local rate)

Office Hours Numbers

Area Managers Offices

• Banff and Buchan: 01261 813200
• Buchan: 01779 477363
• Formartine: 01358 726404
• Garioch: 01467 620981
• Marr: 01975 564801
• Kincardine and Mearns: 01569 762001