Difficulty Paying

If you are having difficulties paying your Council Tax, the important thing is to act now. Don't wait until you receive another letter.  If you can't pay as requested, please contact your Council Tax Team as we might be able to help and offer advice.

Don’t Delay – Act Now

What will happen if you do not pay your Council Tax?

Stage 1 Overdue Account Notice

If you have not paid your Council Tax as requested on the front of your bill we will send you an overdue account notice.

This letter will state that you must bring your account up to date within 7 days of the date of issue. If you fail to pay the amount due in full then you will lose the right to pay by instalments and the total outstanding balance on your account will become payable within a further 14-day period.

If the total outstanding balance is not paid within the set 14 day period, we will apply to the Sheriff Court to grant a Summary Warrant against you.

Stage 2 Second Overdue Account Notice

If you do pay as requested following the issue of an Overdue Account Notice but fall behind again we will issue you with a second notice. The same process will then apply as for the first Overdue Account Notice.

Should you wish to make a payment arrangement to pay the outstanding balance, contact your Council Tax Team

Stage 3 Final Notice

If, following the issue of a second Overdue Account Notice, you fall behind for a third time you will no longer have the right to pay your account by instalments.

We will now send you a Final Notice, stating you have 14 days to pay the full amount outstanding.

Should you wish to make an arrangement to pay the outstanding balance, contact your Council Tax Team.

Stage 4 Summary Warrant

If you have not paid the amount requested on your Overdue Account/Final Notice nor made an acceptable payment arrangement with us, we will take legal proceedings for recovery of the total amount due. In such circumstances, we will apply to the Sheriff Court to grant a Summary Warrant against you.

When the Sheriff Court grants the Summary Warrant, a 10% penalty will be added to the amount outstanding for that financial year.

You will be informed by letter that this action has been taken and given 7 days for full payment to be made.

Should you wish to make a payment arrangement to pay this amount, contact your Council Tax Team.

Failure to make full payment, or to contact your Council Tax Office will ultimately result in us instructing Sheriff Officers to recover your Council Tax arrears.

When a debt is passed to the Sheriff Officer, they can collect the debt in a number of different ways, for example:

  • Earnings Arrestment
  • Bank Arrestment
  • Payment Arrangement

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