Homelessness is something that happens to many ordinary people all over Britain. Society has for many years accepted that it must find accommodation for those people who become "homeless", as defined by Act of Parliament.
Local authorities have a legal duty to help homeless people - firstly by interviewing them and assessing their housing situation and, secondly, by offering them temporary or permanent accommodation - provided the applicant's circumstances warrant it, according to criteria laid down in Part II of the Housing (Scotland) Act 1987 and amended by the Housing (Scotland) Act 2001.
Out of Hours Emergency Service
Tel: 0845 840 0070
Our Out of Hours Emergency Service is available for social work emergencies and homelessness, which arise outwith normal office hours.
Social work emergencies are situations which require the involvement of a social worker in order to ensure the immediate safety or well being of a member of the public.
This service covers the whole of Aberdeenshire.
Information Leaflets
We have produced a number of leaflets to provide advice and information on the homelessness service.
Homeless advice and information leaflet
This leaflet provides a brief overview of what to do and who to contact if you are homeless or threatened with homelessness. It briefly explains the homelessness criteria and assessment process.
The leaflet outlines our legal duties and provides information for other agencies, which may be able to provide information and advice on homelessness.
- Homeless Advice and Information Leaflet (pdf 683kb)
Service standards for homeless people leaflet
If you are homeless or threatened with homelessness we provides a homelessness service 24 hours a day, 365 days a year. This leaflet explains what level of service you can expect if you approach us for assistance.
- Service Standards for Homeless People Leaflet (pdf 693kb)
Housing support outreach service leaflet
We provide an outreach service which gives support to people who have been assessed as having difficulty coping with their tenancy. This leaflet details how you can access this service.
- Housing Support Outreach Service Leaflet (pdf 469kb)
