Contact Us

To report Road Defects or Street Lighting faults:

• Report Online
• Phone: 08456 08 12 05
• Text: 07624 82 07 22

In case of an emergency or outwith office hours:

• Grampian Police
  - Tel: 0845 600 5 700

To report Gritting or Snow Clearing issues:

• Report Online
• Phone: 08456 08 12 05

To report damage to a Bridge:

• Email: bridges@aberdeenshire.gov.uk

Alternatively, contact your Local Roads Office.

If your query is in relation to any roads related item, other than those mentioned above please e.mail roads@aberdeenshire.gov.uk

Trunk Roads:

• Bear Scotland
  - Emergency Helpline Tel: 0800 587 1107

Utility Providers:

• British Telecom
  - Tel: 0800 800 151
• Scottish and Southern Energy
  - Electricity Tel: 0800 300 999
• National Grid
  - Gas: Tel: 0800 111 999
• Scottish Water
  - Customer Service Helpline Tel: 0845 601 8855
  - Emergency Helpline Tel: 0845 600 8855

If the ownership of a damaged cover can be readily identified or if you have a complaint to make against the Utility whilst they are working on the road, please contact the relevant utility company at the number above.

Contact Details

Local Roads Offices

• Banff and Buchan / Buchan
  Cape House (map)
  Seafield Street
  Banff
  AB45 1ED
  Tel: 01261 813404
  Fax: 01261 812072
• Formartine / Garioch
  Gordon House (map)
  Blackhall Road
  Inverurie
  AB51 3WA
  Tel: 01467 620981
  Fax: 01467 624558
• Kincardine and Mearns / Marr
  Carlton House (map)
  Arduthie Road
  Stonehaven
  AB39 2DP
  Tel: 01569 766266
  Fax: 01569 768460