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Issues with online payments

There are intermittent issues with our online payments and as a result payments might fail. We are working to fix this and we apologise for any inconvenience caused.


Accessibility


What we are doing to improve accessibility

We haven't set up a detailed road map but here is what we actively do to improve accessibility:

  • We carefully monitor new content to make sure it meets the standards when published
  • When we make updates to our existing pages, forms and systems we also make accessibility improvements to make them compliant
  • Whenever possible we publish information as web pages rather than PDF documents
  • We provide guidance to other teams within the council on creating accessible content
  • We engage with 3rd party suppliers to make sure their products that we use are accessible