Coronavirus (COVID-19)

View updates on coronavirus and council services. If you are affected and need assistance, please visit Grampian Coronavirus (COVID-19) Assistance Hub.

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Environmental health services - Coronavirus

The Environmental Health service is still operational and responding to service requests from businesses and the public whilst ensuring the latest government guidelines are being followed. We are committed to meet statutory regulations and will continue to carry out duties to protect public health, public safety and animal welfare at this time.

The council is committed to work with the government and other agencies to continue to protect public health in Scotland during and in the months following the ongoing COVID-19 pandemic. View further information on the joint COVID-19: safer work places statement. View advice on reopening a business.

On these pages you can find out about current arrangements for our services and advice environmental health matter during the coronavirus (COVID-19) outbreak:

We also share updates as they become available on Twitter and Facebook.

If you are a British Sign Language (BSL) user, you can have this information translated for you via contactSCOTLAND-BSL, the online British Sign Language interpreting service.

What your business can do to prepare for opening

Businesses currently trading, or preparing to re-open, require to have controls in place to ensure compliance with the coronavirus regulations and wider Health and Safety requirements in relation to COVID-19. It is recommended all businesses are familiar with the Health Protection Scotland guidance for non-healthcare settings as well as the relevant sector specific guidance from the Scottish Government. 

If the sector specific guidance is not yet published, you can still start to prepare. It is recommended that you familiarise yourself with the measures recommended to control transmission of coronavirus. 

If you are planning to reopen, you should consider working together with other retailers and business association in your area to manage safe re-opening co-operatively. You will be required to undertake a suitable and sufficient COVID-19 risk assessment.

Physical distancing when operating your business

As per government advice, physical distancing – keeping at least two metres separation distance between individuals, should be followed at all times. This includes operations within a business, as well as accepting deliveries from suppliers and delivering products to customers. The use of contactless payments and introducing a queuing system to limit the number of people in a premise should also be considered.

As a business, you have the responsibility to manage physical distancing within your premise and outside, including any queues of customers awaiting entry into your shop.

View further guidance on physical distancing within the workplace.

Face covering

As announced by the First Minister, face coverings are mandatory in retail settings from the 10th July 2020.

Guidance documents have been published by the Scottish Governments to provide information to both businesses and members of the public to ensure compliance with the mandatory requirement of wearing face coverings in a retail setting.

These documents provide information in regards to the changes and the current requirements and expectations of individuals in order to help reduce the risk of the spread of coronavirus in Scotland. Information relating to when you are expected to wear face coverings and the exemptions are contained within this document. View links to the Scottish Governments website:

Management of health and safety in the workplace

View information on the management of health and safety within the workplace during and in the recovery phase of the coronavirus outbreak.

What checks you should continue to make if your business is closed

To keep your water supply safe and prevent colonisation by legionella bacteria, you should run all taps (hot and cold, internal and external) and showers, for at least 5 minutes once a week. For showers, remove the shower head, if possible, before you do this. If this regular weekly flushing is done you will save work when you come to reopen the premises once the current restrictions are lifted.

Make regular checks in and around your premises for pests, including rats and mice, and ensure your premises are adequately proofed and that proofing remains intact. If you have food stored within your premises check your storage areas regularly for signs of pests. Detailed advice is available from the British Pest Control Association.

Help for the farming community

Scotland’s Farm Advisory Service have developed a Farm Emergency Plan template to help farmers prepare valuable information in the event of illness.

Contact the Environmental Health service

Further advice from Aberdeenshire Council Environmental Health and Trading Standards Officers can be gained by emailing

If the information on our website does not answer your query, please complete the online form.

Contact Environmental Health

The Environmental Health Service will respond within 5 working days.