Coronavirus (COVID-19)

Local authorities and partner agencies across Scotland – including Aberdeenshire Council – have been working together as cases of 'Coronavirus' (COVID-19) emerge across the country.

On this page you can find out more:

Health, hygiene and travel

The general public has a vital role to play in helping contain any outbreak by following the latest national health and travel advice. People are encouraged to follow basic hygiene precautions, such as washing hands frequently, not touching their face and covering their nose and mouth with a tissue when coughing or sneezing.

Below are the health, hygiene and travel links for reference:

Covid-19 helpline: 0800 028 2816 - the helpline is open Monday to Friday, 8.00am to 10.00pm; Saturday and Sunday, 9.00am to 5.00pm. This is for advice if you have no symptoms.

If you have symptoms please contact your GP in hours, or NHS 24 (111) out of hours.

Schools

View update on schools including a list of schools that will remain open.

Events

View advice to organiser on mass events provided by the Scottish Government.

Volunteers and community groups

Follow this link if you are volunteer or community group.

Businesses

View support available for businesses.

Sport and leisure facilities

All Live Life Aberdeenshire facilities are closed. Visit Live Life Aberdeenshire website for updates on sport and leisure facilities.

Council offices

We have decided to close all offices to the public with immediate effect. Customers will be required to use online services or call us through the Contact Centre to get the help, advice and support they require. 

Payments

We are unable to accept cash or cheque payments at the moment but card payments can be made online or by phoning the automated payment line 03456 081201 (choose option 1).

Registrars

View information about access to the registrars service during the outbreak.

Waste and recycling services

View current arrangements for waste and recycling services.

Council Tax, benefits and welfare

Find out more about available financial support.

Planning and environment services

View current arrangements for planning and environment services.

Licensing services

View current arrangements for licensing services.

Burial services

The advance sale of lairs (where not associated with an interment) at Aberdeenshire cemeteries has been temporarily suspended. This suspension includes associated administrative processes such as lair transfers and the selling of unwanted lairs to the council.

The processing and approval process for headstones has been temporarily suspended.

Parks and open spaces

Country parks and open spaces remain open but social distancing guidelines must be strictly observed.

Toilets in country parks, open spaces and in cemeteries have also closed.

Play areas are closed with immediate effect.

Health and Social Care services changes

View changes to Health and Social Care services.