Coronavirus (COVID-19)

We have decided to close all offices to the public with immediate effect and we no longer accept cash or cheque payments. Please use our online services or call us through the Contact Centre to make a payment or get the help, advice and support you require. The hubs opened in our schools will continue to operate as planned.

View further updates on coronavirus (COVID-19).

Rent and service charges

Your rent

How and where you can pay your rent

Your rent card

Other charges

How your rent is set

What to do if your rent is based on the wrong characteristics

Improvements to your property

Rent arrears

Legal actions for non-payment of rent

Former Tenant arrears

Council Tax Reduction

Housing Benefit

Universal Credit

Home contents insurance