Report housing repairs
Emergency housing repairs
If the issue poses a threat to someone's safety or could cause significant damage to your building, this is treated as an emergency.
To report an emergency repair please phone 03456 08 12 03.
View a British Sign Language translation of this information.
When you report an emergency repair we will advise you of when you can expect a response, and whether or not you are likely to be charged for the work.
You should make sure that a responsible person is present when the emergency service responds.
Emergency repairs are restricted to making your property safe or carrying out a temporary repair. If further work is needed, we will contact you to make arrangements for a follow-on appointment.
Frozen or burst pipes
View advice about what to do if you have frozen or burst water pipe.
Emergency contacts
Council house emergency repairs: 03456 08 12 03
Police, ambulance and fire: 999
Gas leaks and emergencies: 0800 111 999
Electricity loss and emergencies: 0800 300 999
Water and waste water services: 0845 600 8855