Oil and gas safety checks
We carry out annual oil and gas services as well as 10-yearly electrical checks.
We are required to do this by law. We need you to allow us reasonable access to your home so that we can carry out these essential safety checks.
If you install a space or water heating system with written permission, we will maintain and service it. When you end you tenancy the system becomes our property. You may be eligible for compensation under the Compensation for Improvement Act.
If tenants receive a Gas Servicing notification letter, and are self-isolating or have been confirmed with COVID-19 they are asked to inform FES on 01224 766692, and no service will be undertaken until after the relevant isolation period.
Once the self-isolation period is completed, please call FES on 01224 766692 to arrange a suitable time for the service to be carried out.
If you smell gas or if you have concerns about the safety of your appliances, you should call the gas emergency service provider on 0800 111 999, and switch off appliances until the gas emergency supplier or a registered gas engineer, has attended and advised that the appliances are safe to use.
Please contact your local Housing office for more information.