Website objectives
Our objectives for the council website are to:
- Provide information that is relevant, has purpose and meets user needs
- Make most requested information and services easy to find
- Reduce avoidable contact
- Encourage uptake of online services and self-service options
- Reduce unnecessary duplication
- Provide information in plain language
- Be consistent in the voice and presentation
- Be accessible to all and inclusive
- Perform well on different devices and screen sizes
These objectives allow for the content to be as effective and efficient as possible, and they are supported by: