Parking using your mobile phone
In Aberdeenshire you can obtain a parking session using RingGo or PayByPhone through your mobile phone.
When you park you can simply contact RingGo or PayByPhone using their mobile app, phone number, SMS or website to validate your parking.
RingGo and PayByPhone use the same location code at each site.
Details of all location codes are displayed in our car parks. Smartphones will automatically pick up your location using GPS if enabled. Alternatively you can search on the RingGo location map or find a PayByPhone location.
View the car parks privacy notices.
How to register
We recommend registering with RingGo or PayByPhone in advance, as this allows you to enter the majority of information required to pay for your parking. Once at the car park you can then simply enter your location code and pay.
You can create an account using the PayByPhone or RingGo smartphone apps, which you can download for free from your app store, or via PayByPhone's registration page and RingGo's registration page.
You will be asked to provide:
- Your vehicle’s registration, make and colour
- Your payment card details
Alternatively you can register by calling PayByPhone on 0330 400 7275 or RingGo on 0345 559 5959.
Extending your parking session
You can remotely top up your parking fee simply by contacting PayByPhone or RingGo. The system will recognise you as having a current parking session and will ask you:
- How long you want to extend your stay
- Your payment card’s three digit security code
How much the service costs
Providers of this service charge a convenience fee for each transaction made. In Aberdeenshire we pay this for the customer, so there is no additional fee to use this payment method.
Neither app has any charge to the user when downloading, registering or using the apps.
Calls to either operator are charged at the standard rate agreed with your mobile phone operator. If you have a "bundle of minutes" as part of your phone contract your call will usually be included within this.
If you use the "text to park" option you will pay for outgoing text messages at your agreed operator rate.
Both operators offer text reminders when your parking is coming to an end, as well as text receipts. You can opt in to this service in your PayByPhone or RingGo account. Reminder texts cost 10 pence per text from PayByPhone and 8 pence per text from RingGo.
Both PayByPhone and RingGo can provide a VAT receipt if required.
PayByPhone's VAT receipts page lets you know how you can receive these receipts.
RingGo allow you to download any receipt for a parking session via their app or website, full instructions are available on RingGo's VAT receipt page.