Roads, transport and travel during coronavirus

Due to the coronavirus (COVID-19), we might have to introduce changes to our services depending on staffing levels and the government guidance.

On this page you can find out about the current arrangements as well as advice for the following:

If you are a British Sign Language (BSL) user, you can have this information translated via contactSCOTLAND-BSL, the online British Sign Language interpreting service.

Roads maintenance and repairs

We maintain critical activities:

  • Roads winter maintenance (gritting and snow clearing)
  • Roads emergency repairs (really dangerous defects)

You can continue to report road condition faults. We are focused on delivering essential services so defects may not be repaired within our normal timescales and some activities may be significantly delayed.

During this period, when submitting a defect report, it is essential that you provide contact details and where possible a photo. This helps us in assessing the defect risk efficiently.

Mud and debris on our road network from agricultural activities will not be dispersed as quickly due to reduced vehicle numbers on the road. We advise drivers to take extra care.

Car parking charges

Parking charges have been reintroduced at pay and display car-parks as of Monday, 4th January 2021.

A2B services

View a list of A2B dial-a-bus services which are operational.

National Entitlement Cards (NEC)

All NEC applications are being processed again.

Transport to Healthcare Information Centre

The Transport to Healthcare Information Centre (THInC) advice service is still open providing advice on travel to health appointments in Grampian. To get in touch please call 01467 665568 or email

THInC is working with partners to coordinate NHS hospital staff and patient transport services.

Guidance on cycling to work

Cycling UK has wide-ranging guidance on cycling safety and on-road best behaviours, as well as comprehensive online tutorials on bike maintenance.

View Cycling UK's guidance on:

Walking safely and social distancing

Physical activity is very important during the coronavirus outbreak (COVID-19), in order to guarantee physical and mental health. View online guidance from several organisation’s webpages: