Report an emergency road or street light issue

Please report the fault by phone if the issue is an immediate threat to safety. For example:

• Defects or issues that pose an immediate risk to public safety
• Carriageway defects on A roads that are greater than 100mm deep and 400mm wide
• Footway defects on narrow distributor footways that are greater than 20mm deep and 75mm wide
• Overhead cables fallen across the highway
• Structure collapse, for example bridge, culvert, wall, fences, scaffold, hoarding
• Fallen tree or branch blocking part or all the road or path
• Missing ironworks, for example manholes and gully grills
• Damaged pedestrian guardrails likely to cause injury
• Extensive flooding resulting in road being impassable
• Traffic signalled junctions or crossing, all lights out, damaged street lights, traffic signals, lit bollards and lit signs where wires are exposed

You can report non-dangerous faults to us online.

To report an emergency road defects or street lighting faults please phone:

• 03456 081205 (8:45am to 5pm, Monday to Friday)
• Police on 101 (out of hours)