Emergency community care service

Our Out of Hours Emergency Service helps anyone experiencing personal or family problems that reach a crisis at nights, weekends or bank holidays. We provide an emergency social care service in situations that can't wait until the social work offices reopen.

If you need an urgent community care service call 03456 08 12 06.

Calls are screened by experienced staff who will prioritise those referrals that are emergencies, and pass on other referrals to daytime services. 

When necessary, out of hours emergency service staff will visit you in your own home, in hospital, at a police station or at another relevant location.

This service is available from 5pm to 9am, weekdays and all weekend. The office isn't staffed after midnight. But if your call is an emergency you will be put through to someone.

You can contact our Social Care teams to help with your non-urgent social care needs.

Unplanned or urgent home care service 

Aberdeenshire Responders for Care at Home (ARCH) is a 24-hour service for unplanned or urgent care at home.