View updates on coronavirus (COVID-19) and council services. A postcode checker has been launched to make it easy to find out what the COVID protection level is where you live. If you are affected and need assistance, please visit Grampian Coronavirus (COVID-19) Assistance Hub.

Contact Recycling and Waste team

We are currently experiencing issues with bin collections due to icy conditions. If we miss your bin, please leave it out – weather permitting we will try to come back for it later. If we don’t manage that before your next scheduled collection, we will collect additional waste at your next scheduled collection for that bin. Please keep the crews safe by putting your additional recycling into a cardboard box or a clear bag, so crews can easily see it is recycling without opening bags.

We are available to deal with your enquiry Monday to Friday from 8:45am to 5pm via our Wasteline on 03456 081207.

You can also get in touch by emailing:

Please note it may take us up to 5 working days to process your query and get back to you. For queries regarding your household waste, please include your home address in your email.

Please note that we monitor and record some calls for staff training and service improvement purposes.

Visit our Aberdeenshire Waste facebook page for service updates, advice, to ask about our services or post your comments.