Disruptions to bin collections

Occasionally, bin collections are missed for a variety of reasons including weather conditions, road closures, or vehicles being in for maintenance and repair.

What to do if we missed your bin

If your bin was missed please leave it out in the first instance. 

If the missed collection is listed on this page, you don't need to report it. If it isn't listed, before reporting it a missed bin please make sure that: 

• You presented your bin by 7am
• The bin was not collected by 4.45pm
• The bin was not tagged

If you find yourself accumulating additional household recycling and waste, please remember you can take it to a recycling centre. 

When we will collect

Where we don't otherwise indicate on this page, if we didn't collect your bin within five days, we will collect excess on the next collection day for that same bin, unless it was originally tagged or not presented.

Recently missed bins

23rd April 2025

Household collections

We weren't able to collect bins in these areas:

• Banchory:
  • Viewmount Road (we aim to return on 24th April)
  • All properties on the B976 between Easter Balmoral and Bridge of Muick, including Birkhall, Knock Cottages, Blacksmith Cottages, Strathgirnock, Abergeldie and Khantore (we aim to return next week)
• Banff (we hope to come back by end of the week):
  • Bellevue Road 
  • Bellevue Terrace
  • Cramond Terrace
  • Lusy Law Road
  • Sandyhill Road
  • St Combs Court
  • Tannery Street
  • Whinhill Road
• Inverurie (we hope to come back by end of the week):
  • Boynds Brae
  • Boynds Crescent
  • Greentrees Gardens
  • Greentrees Grove
  • Threave Place
• Kemnay (we hope to come back by end of the week):
  • Bennachie View
  • Burnett Road
  • Cairn Road
  • Church Lane
  • Donview
  • Garden View
  • Gordon Road
  • High Street
  • Kendal Road
  • Wood Gardens

Glass collections

We weren't able to collect glass in these areas:

• Aberchirder
• Alford
• Banff
• Bridge of Alford
• Clatt
• Cornhill
• Huntly
• Insch
• Kennethmont
• Kildrummy
• Lumsden
• Macduff
• Montgarrie
• Monymusk
• Muir of Fowlis
• Oyne
• Portsoy
• Rhynie
• Turriff
• Strathdon

22nd April 2025

Household collections

We weren't able to collect bins in these areas:

• Kemnay (we will return on Wednesday, 23rd April):
  • Daun Walk
  • Golf Crescent 
• Peathill and surrounding area (we hope to come back by the end of the week)
• New Aberdour to Peathill coastal road (we hope to come back by the end of the week)

Glass collections

We weren't able to collect glass in these areas (we hope to come back by the end of the week):

• Auchnagat
• Boddam
• Cruden Bay
• Cuminestown
• Hatton
• Longside
• Old Deer
• Peterhead
• St Fergus
• Stuartfield

21st April 2025

We weren't able to collect glass in Fraserburgh and surrounding villages. We hope to come back on Thursday, 24th April.

9th April 2025

Trade collections

We weren't able to collect bins in these areas (we hope to come back by the end of the week):

• Aberchirder 
• Cuminestown
• Fyvie
• Turriff