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Who to phone in an emergency

Find out who to contact in urgent situations.

Please phone:

  • 999 if the emergency or crisis is life threatening
  • 111 if you are worried about someone who is ill

Out of hours emergency contacts

Our out of hours emergency service is available 5pm to 8.45am weekdays and all weekend. Calls to these numbers are charged at local call rates.

For non-emergency situations, view contact details for specific services.

Issues with buildings

For housing repairs contact 03456 08 12 03. Find out more about emergency housing repairs.

Find out about reporting dangerous buildings.

For any other issues, with buildings such as town halls, schools, libraries, public toilets or leisure centres contact 0800 954 3576.

Homelessness

03456 08 12 06

Find out more about help available if you are homeless.

Social care

03456 08 12 06

Find out more about urgent community care service. 

If someone is at risk of harm 

If you are worried about an adult or a child being at risk of harm:

Concerned about flooding

View flooding emergency contacts.

Emergency road or street light issue

Find out how to report an emergency road or street light issue.