Taxi and private hire booking office licence

Our council office at Viewmount, Stonehaven is being refurbished. Find out how the works might affect you when making a licensing application.

A booking office licence is required for the use of premises for the carrying on of a business which consists to any extent of the taking of bookings, by any means of communication, from members of the public for the hire of a taxi or public hire car.

It is a criminal offence to operate a taxi or private hire booking office business for premises in Scotland without a booking office licence.


No licence is required where the number of taxis or public hire cars in respect of which bookings are taken does not at any time exceed 3.

How to apply

To apply, complete the booking office licence application form (pdf 99KB). Send your application to:

Aberdeenshire Council
Legal and Governance
Arduthie Road
AB39 2DQ

You must also submit the following documents with your completed application form:

  • A layout plan of the premises
  • Evidence of third party liability insurance documents
  • A copy of your policy for dealing with complaints from members of the public

As of 22nd January 2018, you also need to provide evidence that you have the right to work in UK. Read about the immigration status checks in our guidance document

Site notice and certificate of compliance

At the same time as lodging your application for a licence, you must display the appropriate site notice (pdf 104KB), at the location from which your business is to operate, for a period of 28 days.

Once the site notice has been displayed at the premises for 28 days, please complete and submit the certificate of compliance (pdf 29KB) to the address given on the bottom of the form.

Application fees

The application fee for both the grant and renewal of a booking office licence is £112.50. Cheques or postal orders should be made payable to ‘Aberdeenshire Council’.

The application fee is not refundable if the application is refused, cannot be processed in time, or if you decide to withdraw your applicant after it has been lodged and processed.

Application process

We will give a copy of your application to the Chief Constable, the Firemaster, Planning Services, Building Standards, the Environmental Health Service and the local Roads Manager. They must submit their views to us within 28 days. They can also submit comments which include recommendations for additional conditions to be attached to the licence by us.

Members of the public may object or make representations within 28 days of display of the site notice at the premises.

Where no objections, representations, or notices are received from the Police, Firemaster, Planning Services, Building Standards, the Environmental Health Service, the Local Roads Manager or any other party, the application will be granted by the Senior Solicitor (Governance) under delegated authority and the licence will be issued.

Duration of the licence

Booking office licences will normally be granted for 3 years.

Additional information

For further information:

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