Service points


You can make payments and validate documents at any of our service points.

We can only process debit or credit card payments.

Please check opening times before making a trip. Customers can still use our online services or contact us by phone to get the help, advice and support they require.

View Customer Services privacy notice (pdf 571KB).

Banff Service Point

Open Monday to Friday, 8.45am to 12.30pm and 1.30pm to 5pm
Town House, 34 Low Street

Ellon Service Point

Open Monday to Wednesday, 8.45am to 12.30pm and 1.30pm to 5pm
Ellon Library, Station Road

Fraserburgh Service Point

Open Monday to Friday, 8.45am to 12.30pm and 1.30pm to 5pm
The Faithlie Centre, 1 Saltoun Square

Huntly Service Point

Open Monday to Friday, 8.45am to 12.30pm and 1.30pm to 5pm
25 Gordon Street

Inverurie Service Point

Open Monday to Friday, 8.45am to 12.30pm and 1.30pm to 5pm
Gordon House, Blackhall Road

Peterhead Service Point

Open Monday to Friday, 8.45am to 12.30pm and 1.30pm to 5pm
Buchan House, St Peter Street

Turriff Service Point

Open Monday to Friday, 8.45am to 1pm
Towie House, Manse Road