We have decided to close all offices to the public with immediate effect and we no longer accept cash or cheque payments. Please use our online services or call us through the Contact Centre to make a payment or get the help, advice and support you require. The hubs opened in our schools will continue to operate as planned.
View further updates on coronavirus (COVID-19).
Building work completion
Once building work is complete you need to notify us so that we can perform a final inspection and issue you with your completion certificate. Find out more about the completion process:
Once building work is complete you can apply for a completion certificate online using the ebuilding standards portal or in paper by completing Form 5 - Completion certificate - submission and sending it to our correspondence address. Please note that a completion certificate can only be applied for or issued, if your Building Warrant is still valid / hasn’t expired. If your Building Warrant has expired you can apply for an extension online via the ebuilding standards portal or in paper by completing Form C - Application to extend period of validity of a building warrant. Remember to submit the application with the appropriate fee and send it to our correspondence address.
Your case surveyor will check your application and any other additional information required, then contact you to arrange the completion inspection.
This inspection is to check that the completed work complies with the building regulations and matches the approved plans and specifications. We may also raise issues with the documents that support your submission.
Once the final inspection has been conducted and everything is correct, we will issue an acceptance of your completion certificate.
Keep your completion certificate for your records as it will be required if you sell the property.
If, during the final inspection, we identify any issues that require changes, we will send you a letter detailing what needs to be done.
If any major changes have occurred, we will issue a completion rejection letter and you will be required to submit an amendment to building warrant application. You can do this online via the ebuilding standards portal or in paper by completing Form B - Application for amendment to a building warrant and sending it to our correspondence address.
We will carry out a new inspection when the application is approved and any remedial works completed. We will then issue a completion certificate if the work is satisfactory.