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Disruptions to bin collections

Occasionally, bin collections are missed for a variety of reasons including weather conditions, road closures, or vehicles being in for maintenance and repair. If you presented your bin by 7am and it was not collected by 4.45pm, please check the list below before reporting a missed bin. Our apologies for any disruption to service that you experience.

Where we don't otherwise indicate on this page, if we didn't collect your bin within five days, we will collect excess on the next scheduled collection of that same bin.

If you find yourself accumulating additional household recycling and waste, please remember you can take it to a recycling centre. 

3rd December 2024

Household collections

We weren't able to collect bins in these areas:

  • Banff (we hope to return for these on Tuesday or Wednesday):
    • Duncan Street
    • Gallowhill Street
    • Seafield Crescent
    • Whinhill Crescent
    • Whinhill Terrace
  • Ellon: Esslemont Circle (we will return on Tuesday)
  • Huntly:
    • Church Street
    • Richmond Road
    • Setterington Road
    • Victoria Road
  • Oldmeldrum rural (we hope to return by end of the week:
    • Aradconnon
    • Balcairn
    • Bethelney
  • Portsoy (we hope to return for these on Tuesday or Wednesday):
    • Campbell Crescent 
    • Park Drive
    • Rural

Trade and glass collections

We weren't able to collect trade waste in Banff. We hope to return on Tuesday or Wednesday.

We weren't able to collect glass in Fraserburgh and the surrounding area. We will return for these on Thursday.

28th November 2024

Trade collections

We weren't able to collect bins in these areas (we will take extra on the next collection day):

  • Balmedie
  • Ellon
  • Huntly
  • Kingseat
  • Methlick
  • Newburgh
  • Potterton
  • Rothienorman including the rural area
  • Tarves

27th November 2024

Household collections

We weren't able to collect bins in these areas of Inverurie (if we can't come back next week, we will take extra on the next collection date):

  • Allan Place
  • North Street
  • Osprey
  • Provost Circle
  • Townhead

Trade collections

We weren't able to collect bins in these areas (we will take extra on the next collection day):

  • Alford
  • Blackburn
  • Kintore
  • Westhill

26th November 2024

Household collections

We weren't able to collect bins in the Inverurie area. We hope to come back on Friday, 29th November. If we are unable to return we will take extra on next collection day.

Trade collections

We weren't able to collect trade waste in these areas (we will take extra on next collection day):

  • Huntly
  • Methlick
  • Newmachar
  • Pitmedden and rural
  • Rhynie and rural

Glass collections

We weren't able to collect glass in these areas (we will take extra on next collection day):

  • Dunecht
  • Inverurie
  • Kemnay
  • Kintore
  • Lyne of Skene
  • Midmar
  • Sauchen

25th November 2024

Household collections

We weren't able to collect bins in these areas of Banff (we hope to return on Tuesday, 26th November):

  • Boyndie Street 
  • Grant Street 
  • Kingswell Lane 
  • Stuart Street 
  • Whinhill Crescent 
  • Whinhill Terrace 

Trade collections

We weren't able to collect trade waste in these areas:

  • Blackburn
  • Inverurie
  • Kintore

Glass collections

We weren't able to collect glass in these areas:

  • Blackburn
  • Ellon
  • Kirkton of Skene
  • Oldmeldrum
  • Pitmedden
  • Potterton
  • Udny
  • Westhill

22nd November 2024

Household collections

We weren't able to collect bins in these areas (we will try and return when the weather improves if we are unable to return we will take extra on next collection day)

  • Backburn
  • Balbithan
  • Ballater:
    • Cornellan Square
    • Craigendarroch
  • Banchory:
    • Denside (south loop)
    • Waren wood/ park
  • Banchory-Devenick
  • Cabrach
  • Clatt
  • Craighar Farm
  • Cumentiestown and rural area:
    • Balthangie
    • Cairnhill
    • Culbyth
    • Garmond rural
    • Wester Badentyre
  • Durris (we hope to return on Monday, 25th November):
    • Durris house
  • Hatton of Fintray rural
  • Keith Hall rural
  • Kinkell Brae area
  • Kintore
  • Lammerlaw Farm
  • Logie Coldstone:
    • All rural areas missed including Blelack and Migvie
    • Auld Kirk to Sunnybrae cottages whole road
  • Maryculter:
    • Maryculter hotel
    • Oldman road
    • Rose bank
    • Sunnyside Steading
    • The Medows
  • Netherbrae and Fisherie: Hill of Overbrae
  • New Deer:
    • Blackhill Tyre
    • Gladstone Terrace
    • Kirkbrae Terrace
    • Mill of Bruxie
    • Techmuiry
    • Turfhill
  • Newtonhill (we hope to return on Monday, 25th November):
    • Dunlin Court
    • Fulmar Court
    • Plover Court
    • Sanderling Court
    • South Headlands Court
    • St. Andrews terrace
    • Tern Court
  • Portlethen:
    • AM Smith
    • Hillside school
    • Stone circle
  • Rhynie rural
  • South Deeside
  • Stonehaven (we hope to return on Monday, 25th November):
    • Glenury
    • Fetteresso Castle
    • Netherley
    • Newbigging
    • Stripeside
  • Strichen (we hope to return on Monday, 25th November): Greens North and East via Mormondside to U9B at West Cockmuir 
  • Suie Hill 
  • Tarland:
    • Blackhall Crescent
    • Douneside
    • Easter and Wester Davoch
    • Leys Farm to Braehead
    • Mains of Kincraigie to Aberdeen road
    • Melgum
    • Morven View
    • Parkhouse Close
  • Westhill
    • Crombie school
    • Westwood Grove

Trade collections

We weren't able to collect bins in these areas (we hope to return for these next week):

  • Angus and Oink
  • Bowden joiners
  • Lumphanan plumber
  • Lumphanan School
  • Lumphanan Shop

21st November 2024

Household collections

We weren't able to collect bins in these areas:

  • Aberchirder (we hope to return next week, if not, will take extra on the next collection of the same type):
    • Causewayend Crescent
    • Causewayend Place
    • Causewayend View
    • Cranna View
    • Knowes of Elrick
    • Main Street
    • Murray Crescent
    • Southview Terrace
    • West’s View
    • West’s Way
  • Aboyne (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type):
    • Birse Lodge (all properties)
    • Edgewood Place (partial)
    • Gordon Terrace
    • Huntly Place
  • Auchnagatt (we hope to return on Monday 25th November)
    • U113B A948 at Gardeners Hill via Little Tack To C110B at South Upper Barrack
    • MP134 B9030 near Maple House southeast and northeast via Bogie Savoch to C97B at Kinnadie
  • Banchory: Ash Tree Road (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type)
  • Bogentassie
  • Bogfern to Oldtown 
  • Bonnyton
  • Colpy
  • Cottown (we will take extra on the next collection of the same type)
  • Coull (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type):
    • The Coull road between Bridgend and the Slack
  • Craigievar (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type):
    • Craigievar Castle Road
    • Kirkton of Tough through Craigievar
  • Crowton (we hope to return the next day)
  • Culsalmond and rural
  • Cuminestown (we hope to return on Monday 25th November):
    • MP53 U1S near Upper Greenfield South via Muirtack to C121B near Deers Hill
  • Fisherford
  • Forest Of Birse (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type):
    • Ballochan
    • Forest of Birse Church
  • Fyvie (we will take extra on the next collection of the same type):
    • Leith Drive
    • Parnassus Gardens
    • Peterwell Road
    • Seaton Park 
  • Glen Dye (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type)
  • Glithno (we hope to return the next day)
  • Gordonstown
  • Greystone to Corse O'Neil (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type)
  • Hillhead of Auchentumb (we hope to return on Monday 25th November)
  • Insch
  • Kemnay rural 
  • Lethenty (we will take extra on the next collection of the same type)
  • Mains of Mounie
  • Maud (we hope to return on Monday 25th November)
    • MP125 South Mains of Auchreddie to U115B near Clockhill
      MP126 Auchreddie to U115B at Mitchellhill
      U102B C103B at Lambshillock to Bruntbrae
  • Memsie (we hope to return on Monday 25th November):
    • U11B C11B AT Mains of Forrest via Waterside to B9032 at Cairns of Memsie
  • Meikle Wartle
  • Millbrex (we will take extra on the next collection of the same type)
  • Monkshill (we will take extra on the next collection of the same type)
  • Muir of Fowlis (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type):
    • Craigmill to Bogend crossroads 
  • New Deer (we hope to return on Monday 25th November):
    • MP126 Sherwood Place to Auchreddie
    • MP125 A948 at Milltown of Auchreddie to South Mains ff Auchreddie
    • MP120 C125B near Whitebog West and north to Woodside of Allathan
    • MP119 B9170 at Gellybrae North and West via Mains of Allathan to Northtown
    • MP118 B9170 at Dam Brig East and North to Moss Side of Allathan
    • C126B C125B at North Commonty to C123B at New Deer
    • Fordyce Avenue
  • Newtonhill (we hope to return the next day):
    • Dunlin Court
    • Fulmar Court
    • Plover Court
    • Sanderling Court
    • South Headlands Court
    • St Andrews Terrace
    • St Anne’s Wynd
    • Tern Court
  • Old Rayne 
  • Oyne
  • Potarch (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type):
    • Carlogie
  • Reekie: access road (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type)
  • Rickarton (we hope to return the next day)
  • Rothienorman
  • Rowantree car park
  • Strachan (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type):
    • Blackness Farm to Cammie House Road
    • Scolty House Road
  • Strichen (we hope to return on Monday 25th November):
    • C139B C141B near South Whitewell to A981 at Bogensourie
    • Road leading to North Tarwathie
  • Stuartfield (we hope to return on Monday 25th November)
  • Swanley (we hope to return the next day)
  • Tifty (we will take extra on the next collection of the same type)
  • Todhead Lighthouse (we hope to return the next day)
  • Torphins (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type):
    • Easter Beltie
    • Jaffray Road
    • Learney Estate (partial)
    • Mill of Craigmyle through Addison's Yard
  • Turriff (we hope to return next week, if not, will take extra on the next collection of the same type):
    • Ardmiddle Mains
    • Badon Powell Road
    • Beaconsfield Terrace
    • Bowling Green Road
    • Cornfield Road
    • Cowen Den
    • Deveronside Drive
    • Dorlaithers
    • Duncans Close
    • Dunlugas
    • Glenesk
    • Holmedale Place
    • Knockie Road
    • Luncarty Road
    • Mains of Laithers
    • Manse Road
    • Muirfield
    • Riddoch Road
    • Segget
    • St Andrews Drive
    • St Congans Circle
    • St Congans Crescent
    • St Mary’s Well
    • Sunnyhill Place
    • The Wynd
    • Tillyfar
    • Wellfield Crescent
  • Tyrie (we hope to return on Monday 25th November):
    • U139B A98 near Kirkmyres to C139B at Hillhead
    • U159B C136B near Hillhead of Auchmacleedie to A98 at Tyrie Church
    • MP77 U159B near Muirstone South to Macknagran
    • C139B A98 near Tyrie Mains via Smiddyseat Whitebog to C141B near South Whitewell
  • Westhill:
    • Berryhill Place
    • Braecroft
    • Broadshade Drive, Crescent, and Road, 
    • Circle Place and Road
    • Clover Meadow
    • Crombie Drive 
    • Dawson Drive, Brae and Way
    • Fallow Road
    • Gullymoss Place
    • Gullymoss View
    • Harvest Hill
    • Hillview Road
    • Keirhill way
    • Lea Rig
    • Mains View
    • Skene Crescent
    • Skene View
    • Spring Tyne
  • Westerton (Dess) (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type)
  • Woodhead (we hope to return on Monday 25th November)
  • Woods of Logie 

Trade collections

We weren't able to collect bins in these areas:

  • Ballater (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type):
    • Birkhall
  • Braemar (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type):
    • Braemar Highland Games Park
    • Chapel Brae
    • Invercauld Estate
    • Keiloch
  • Balmedie (we will take extra on the next collection of the same type)
  • Belhelvie (we will take extra on the next collection of the same type)
  • Ellon (we will take extra on the next collection of the same type)
  • Foveran (we will take extra on the next collection of the same type)
  • Kingseat (we will take extra on the next collection of the same type)
  • Methlick (we will take extra on the next collection of the same type)
  • Newburgh (we will take extra on the next collection of the same type)
  • Newmachar (we will take extra on the next collection of the same type)
  • Pitmedden (we will take extra on the next collection of the same type)
  • Potterton (we will take extra on the next collection of the same type)
  • Tarland (we hope to return when the weather improves, dependent on crew and vehicle availability and, if not, we will take extra on the next collection of the same type):
    • Clock Tower Antiques
  • Tarves (we will take extra on the next collection of the same type)
  • Whiterashes (we will take extra on the next collection of the same type)

20th November 2024

Household collections

We weren't able to collect bins in these areas (we hope to come back by end of the week, if not we will take extra on the next collection of the same type):

  • Auchininna
  • Ballater: Lary
  • Banchory: Arbeadie Terrace (partial), Bellswood Crescent, Burnett Park, Celtic Cross House, Corsee Hill, Dalvenie Road, Dungeith Avenue, Glebe Park, Grant Road, Hanover Court, Hillcroft Road (partial), Hollybank Crescent, Lavender Grove, Rosehill Crescent and Rosehill Lane, School Hill, The Mews, The Paddock, Viewmount (partial), Watson Street, Wilson road
  • Blackburn: Marcus Drive, Marcus Gardens, Marcus Road, Mitchell Gardens, Keith gardens, The Neuk, Whin path, Tappie View, Altdubh place, Inverurie Meadow Place, Meadow road, Meadow Place, Whitley well place, Brockwood Place, Brockwood crescent
  • Bognie
  • Bogton
  • Carnousie
  • Clovenstone
  • Clunie
  • Crathie: Aspenholm and Crathie Opportunity Holidays
  • Durris: Balfour, Cairnfauld to Wardend Farm, Calladrum, Darnford area, Durris Kirkton Hall, Funnach, Kirkton of Durris at Peggys Garden, Woodlands of Durris
  • Durris to Netherley: Altries (stables), Ashentilly farm, Backburn, Berry Top, Blaikiewell, Borrowfield, Cookney church, Denside south, Durris House, Invercrynoch, Lairhillock, Maryculter and the hotel, Skye hill, Stripeside, Warren wood/park
  • Ellon rural
  • Forglen
  • Forgue Conland
  • Fraserburgh (we hope to come back on Friday): Albert Street Lane South and North, Barrack Lane, Charlotte Lane, Commerce Lane, Grattan Place, Hunters Lane, Links Lane, Saltoun Place
  • Hillbrae
  • Inverkeithny
  • Inverurie: Garbit tap, Bruntwood tap, Cragnathunder, Little Oxen craig, Oxen Craig, Garten Way, Garten avenue
  • Kemnay: Aquithie broad, Kirk brae, Leschangie, Monymusk, Fetternear
  • Kinellar
  • Kirkton of Skene to Garlogie Road (Gask Road)
  • Largue
  • Lauchintilly
  • Lynne of Skene
  • Nether Kinmundy 
  • New Deer (we hope to come back on Friday): Fordyce Avenue and Fordyce Terrace (we hope to come back on Thursday), Gladstone Terrace, Kirkbrae Terrace, Mill of Bruxie and Turffhill
  • Newmachar rural
  • Sauchen: The Linton, The Lane, Green Meadows, Bennachie Gardens
  • South Deeside (upper): Abergeldie, Ballaterach, Ballogie House, Balmoral Estate, Birkhall, Blacksmiths Cottages, Clachanturn, Craigendinnie House, Crathie, Easter Balmoral, Fungle Road (Birse), Glen Muick, Glen Muick House, Glencat, Kantore, Knock Cottages, Marywell (partial), Praesmohr, Royal Warrant Holders Cottages and Strathgirnock
  • Strathdon: Allargue, Ardgeith, Bellabeg, Braes of Coldstone, Cock Bridge, Corgarff, Culfork, Edinglassie, Glenbuchat, Groddie, Heughhead, Lost, Roughpark, The Newe, Tor Na Haish, Waterside
  • Thainstone
  • Tyre: Blackhills and Techmuiry
  • Younder
  • Westhill: Auchronie, Broadstraik Brae, Broadstraik Close, Broadstraik Crescent, Broadstraik Drive and Broadstraik Gardens, Burnland Crescent, Burnland Drive, Burnland Grove and Burnland Way, Carnie Avenue, Carnie Drive, Carnie Gardens, Carnie Park and Carnie Way, Hazel Drive (partial), Hillhead of Carnie, Oak Crescent, Strawberry Field Road

Trade collections

We weren't able to collect bins in these areas:

  • Ballogie House
  • Castlefield
  • Finzean Farm Shop
  • Glen Dye
  • Greenlands Potarch
  • Potarch Lodge
  • Stewartfield Caravan Park

19th November 2024

We weren't able to collect bins in these areas:

  • Alford:
    • Baillie Crescent
    • Baillie Drive
    • Haughton
  • Brideswell
  • Bridgend
  • Corse
  • Durno
  • Fetternear rural
  • Fisherford 
  • Folla Rule
  • Gartly
  • Glass
  • Glens of Foundland
  • Hillbrae
  • Huntly:
    • Barron Court
    • The Elms
  • Inverurie:
    • Albert Gardens
    • Albert Lane
    • Conglassfield Gradens
    • Harlaw Road
    • North Street
    • Ury Meadows
  • Kirkton of Bourtie
  • Kirkton of Rayne 
  • Largue
  • Logie Newton
  • Mosshead
  • New Biggins
  • Old Rayne
  • Pitfichie rural
  • Rothienorman: Blackford Avenue
  • Strathdon: Buchaam
  • Thomastown
  • Whiteford 

Trade recycling collections

We weren't able to collect bins in these areas:

  • Alford
  • Dunecht
  • Echt
  • Kemnay
  • Monymusk
  • Westhill

18th November 2024

We weren't able to collect bins in these areas:

  • Auchleven to Oyne
  • Belhelvie (we will try to return for these on Tuesday, 19th November):
    • Cairn View
    • Cairntack Road
  • Chapel of Garioch
  • Insch:
    • Foudland Crescent
    • Greenhall Avenue
    • Greenhall Way
    • Largie Road
    • Simpson Brae
    • Simpson Street
    • Wardhouse
    • Whitehall Road
    • Whitehall View
    • Wraes
  • Old Rayne rural
  • Oyne

15th November 2024

We weren't able to collect trade glass in these areas:

  • Douneside
  • Dunecht
  • Echt
  • Kirkton of Skene
  • Logie Coldstone
  • Lumphanan
  • Tarland
  • Tornaveen
  • Torphins
  • Westhill

14th November 2024

Household collections

We weren't able to collect trade bins in these areas (we hope to come back the next day):

  • Newtonhill (if we are not back the next day, we will collect on on Monday 18th)
  • Turriff:
    • Dunlugas
    • Knockiemill Cottages
    • Luncarty Road from Turriff
    • Muirden
    • Tillyfar

Trade collections

We weren't able to collect trade glass in these areas:

  • Balmedie
  • Belhelvie
  • Ellon
  • Fyvie
  • Kingseat
  • Methlick
  • Newburgh
  • Newmachar
  • Pitmedden
  • Potterton
  • Tarves
  • Whiterashes

13th November 2024

Trade collections

We weren't able to collect trade bins in these areas (we hope to come back the next day):

  • Cuminestown
  • Fyvie
  • New Byth

Household collections

We weren't able to collect bins in these areas:

  • A92 dual carriageway north of Stonehaven northbound and southbound (we plan to come back by end of the week)
  • Auchlunies (we plan to come back by end of the week)
  • Downies (we plan to come back by end of the week)
  • East Cammachmore (we plan to come back by end of the week)
  • Fraserburgh (we hope to come back next week or we will take extra on the next collection of the same bin type):
    • Albert Lane
    • Albert Street Lane South
    • Barrack Lane
    • Charlotte Lane
    • Commerce Lane
    • Grattan Place
    • Hunters Lane
    • Links Road
    • Mill Of Bruxie
    • Saltoun Place
  • Inverurie (we plan to come back by end of the week): 
    • Garten Avenue
    • Garten Way
    • Lowes Drive 
    • Osprey Place
    • Osprey Rise
  • Megray Farm (we plan to come back by end of the week)
  • Muchalls (we plan to come back by end of the week):
    • Monduff Road
    • Pheppie Road
    • Stranathro Terrace
    • Walker Drive
  • Netherlay House (we plan to come back by end of the week)
  • New Deer (we hope to come back next week or we will take extra on the next collection of the same bin type):
    • Gladstone terrace
    • Kirkbrae Terrace
    • Turfhill Road
  • Newtonhill (we plan to come back by end of the week):
    • Cranhill Place 
    • Hillhead Road
    • Skateraw Road
    • Whitehills Road
  • Portlethen (we plan to come back by end of the week):
    • Burnside Gardens
    • Devenick Drive 
  • Rosehearty (we plan to come back by end of the week):
    • Cairnhill Road
    • Cairnhill Drive
    • Pitsligo Place
    • Pitsligo Street
    • Richie Road
  • Sandhaven (we plan to come back by end of the week):
    • Bell’s Lane
    • Clinton Place
    • Forbes Road
    • High Street
    • Howatt Park
    • Main Street
    • Park Lane
    • Pirie's Lane
    • Pittendrum Gardens
    • Roderick Drive
    • Shore Street
    • St Magnus Avenue
    • Stuart Street

Glass collections

We weren't able to collect trade glass in these areas:

  • Alford
  • Bridge of Alford
  • Clatt
  • Insch
  • Kennethmont
  • Kildrummy
  • Lumsden
  • Montgarrie
  • Monymusk
  • Muir of Fowlis
  • Oyne
  • Rhynie
  • Strathdon