Severe weather
What to do in extreme weather including snow, ice, flooding or storm and who to contact for help, further information and updates.
If the emergency is happening now
If your life or property is in immediate danger phone 999. Follow the instructions of emergency responders. Do not take risks.
• Power cut: 105
• No water supply: 0800 077 8778
• Gas emergencies: 0800 111 999
• Floodline Scotland: 0345 988 1188
• NHS 24: 111
Council contacts:
Utilities
Report power outages and track progress to Scottish and Southern Energy website.
Report loss of water to Scottish Water.
Report gas issues to National Gas.
Fallen trees
Report trees fallen on roads and debris to Police Scotland by calling 101.
Find out how to report non-emergency tree issues on roads, within council housing, issues with protected trees or trees in conservation areas.
Flooding
Check for flood warnings on the SEPA website.
View flooding emergency contacts, information on sandbags and flood protection products and how to prepare for rain and flooding.
Roads
Find out how to report road faults. If the issue creates an immediate threat to safety please report an emergency road fault by phone.
Check for road closures. You can sign up for road closure and road works email alerts via the myAberdeenshire dashboard.
Winter weather
Find out how to prepare for winter weather, including winter driving and home safety.
Snow and ice
Check which roads are getting gritted. View roads winter maintenance for further information on gritting and snow clearing.
Schools
Check for school closures and school transport changes.
You can sign up for:
- school closure email alerts via the myAberdeenshire dashboard
- school closure push notifications via the myAberdeenshire app
Waste and recycling
If your bins weren't emptied, check for disruptions to bin collections.
Check for latest updates on waste and recycling services on the Recycling and Waste Aberdeenshire Facebook page. You can sign up for push notifications about changes to bin collections via the myAberdeenshire app.