Severe weather

What to do in extreme weather including snow, ice, flooding or storm, where to find updates on council services and who to contact for help or further information.

If the emergency is happening now

If your life or property is in immediate danger phone 999. Follow the instructions of emergency responders. Do not take risks.

•    Power cut: 105
•    No water supply: 0800 077 8778
•    Gas emergencies: 0800 111 999
•    Floodline Scotland: 0345 988 1188
•    NHS 24: 111

Council contacts:

• Emergency social care
• Emergency council housing repairs

Schools

Check for school closures and school transport changes.

For school closures you can sign up for:

• Email alerts via the myAberdeenshire dashboard
• Push notifications via the myAberdeenshire app

Waste and recycling

If your bins weren't emptied, check for disruptions to bin collections.

View specific recycling centre details for any closures or changes to opening times.

For service updates:

• View the Recycling and Waste Aberdeenshire Facebook page
• Sign up for waste and recycling push notifications via the myAberdeenshire app

Utilities

Report power outages and track progress to Scottish and Southern Energy website.

Report loss of water to Scottish Water.

Report gas issues to National Gas. 

Fallen trees

Report trees fallen on roads and debris to Police Scotland by calling 101.

Find out how to report non-emergency tree issues on roads, within council housing, issues with protected trees or trees in conservation areas.

Flooding

Check for flood warnings on the SEPA website.

View flooding emergency contacts, information on sandbags and flood protection products and how to prepare for rain and flooding.

Roads

Find out how to report road faults. If the issue creates an immediate threat to safety please report an emergency road fault by phone.

Check for road closures. You can sign up for road closure and road works email alerts via the myAberdeenshire dashboard.

Winter weather

Find out how to prepare for severe weather, including winter driving and home safety. 

Snow and ice

Check which roads are getting gritted. View roads winter maintenance for further information on gritting and snow clearing.